TO BOOK AN INSPECTION TIME PLEASE CONTACT (877) 653-1222 EXT 1. Inspections are available before the auction close, between 8am-3pm. Most items are Pre-crated. We will not Uncrate or open boxed products for assembly or testing.
If you are planning on picking up your item(s) or arranging your own shipping, you must pay in advance. A pick-up time MUST be scheduled at least 24 hours in advance. Our warehouses are available Monday through Friday, 8AM to 3PM local time for pick-ups. Same day appointments are subject to a $50.00 fee, payable prior to booking. This applies if you call to make your appointment prior to showing up. However, if your pick-up hasn’t been scheduled, and YOU SHOW UP AT THE WAREHOUSE FOR YOUR PRODUCT UNANNOUNCED, A $100.00 CHARGE WILL BE APPLIED TO YOUR INVOICE. That must be paid prior to your product being released to you.
Please leave a voice message for our representative to call back when you can't get a hold of a representative to book your pick up your appointment. We'll do our best to get back to you as soon as possible. Our representative can't call you back if you don't leave voice message.
If you can't make it to your pick up date please call to reschedule your pick up otherwise there will be $10 fee to reschedule if you miss your pick up date and don't call.
If you are sending an employee to pick-up, an “Authorization of Release” form will be required prior to booking your appointment.
We assist with loading via forklift ONLY ! We do not provide any physical assistance with loading . You must bring appropriate equipment (trailers / trucks etc.) for removal of items. All loading is at our discretion. Most items are Prepacked for National Shipping. Any garbage left over (either on the ground or in our bins) will be charged at $50.00 fee.
Please confirm with our rep what trailer/equipment you will need to bring with you to pick up your items. Our warehouse staff won't provide any physical loading assistance.
All items must be shipped or picked up within 7 calendar days of purchase .