If you have a question about an item, please contact Mark by phone or text Mon-Fri 9AM-5PM CST @ (816) 673-1004 or email [email protected]
If you call, text or email outside these hours, you will get a response the following business day. There will be no response to text, phone or email on Saturdays, Sundays or federal holidays.
Preview/Inspection: You are encouraged to attend Inspection to see any items you are bidding on. This opportunity to inspect items is during the Scheduled Inspection Time so be sure to mark the inspection time on your calendar if you plan to see the item before the auction closes.
All Items Are Sold As-Is Where-Is on Location. There is no warranty or guarantee implied. All items are listed to the best of our knowledge but it is the bidder’s responsibility to inspect. We do our best to represent items accurately. However, no assumptions should be made about the condition of items. NO REFUND for missed pick up time. When in doubt about condition, completeness or suitability for intended use, please bid accordingly.
Pick-Up Time/Scheduled Removal Time: All items must be removed during the Scheduled Removal Time. It is the BUYER’S Responsibility to remove items Without Causing Damage to any item. BRING ALL TOOLS AND ASSISTANCE YOU MAY NEED TO LOAD THE ITEM IN YOUR VEHICLE. ASSISTANCE WILL NOT BE PROVIDED ON SITE.
If you can Not Make It During Pick Up/Scheduled Removal Time, Do Not Bid. Bidding is an intent to purchase. You are legally bound to pay for items you've won. All items must be paid for and picked up by the end of Scheduled Removal Day. Bring a copy of your invoice that shows PAID or be able to pull up the PAID invoice on your phone for faster load out. Scheduled Removal Time is non-negotiable.
Tax Exemption: If tax exempt purchase, you must email [email protected]
before 9:00 a.m. day of load out or you will be charged tax. No exceptions.
Marcus Haus Solutions reserves the right to add or remove items from an auction, split or combine lots, add minimum bids or reserve prices, cancel, suspend, extend or reschedule an item and/or auction event, and make changes to the auction closing, inspection, or removal times. Any controversy or claim arising out of or relating to this contract and/or agreement, or breach thereof, shall be settled by arbitration in accordance with the Commercial Arbitration Rules of the American Arbitration Association, and judgments upon the award rendered by the arbitrator(s) may be entered in any court having jurisdiction thereof.